Incident Management

We re seeking a future team member for the role of Associate, Middle Office II to join our MO team. This role is located in Pune, Maharashtra - HYBRID

In this role, you ll make an impact in the following ways :

• Responsible for overseeing quality control of processing, work allocation and workflow of a Middle Office team and outsourced functions in accordance with SLD.
• Reviews and approves work conducted by more junior levels in accordance with function policies and procedures.
• Performs analysis and research on the most complex transactions and identifies solutions to complex inquiries.
• Serves as subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated by lower levels.
• Responsible for or facilitating the maintenance of trade static data, trade enrichment, and trade exception handling and market claims.
• Responsible for the most complex reconciliations analysis (cash, asset, trade matching, and market value), break assignment, resolution of reconciliation breaks, and trade fails.
• May also participate in monthly end-client statement workflow, ad hoc reporting, and incident management.
• Identifies resolves and escalates any issues that affect the accuracy of the Investment Book of Record (IBOR) within the team.
• Provides guidance to less experienced team members.
• Is able to act as a SME within incident management.
• Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve reconciliations of accounts for complex or atypical transactions.
• May review / approve work of junior team members.
• Regularly interacts with clients in answering questions and resolving multifaceted inquiries for complex transactions.
• No direct reports.
• Provides guidance to less experienced Middle Office staff as needed.
• Contributes to the achievement of teams objectives.

To be successful in this role, we re seeking the following :

Skills Required

Financial Services, Bloomberg, Finance, Subject Matter Expert, Claim