Manipal Business Solutions - Product Manager - Collections Vertical

Job Title : Product Manager - Collections Vertical

Location : Noida

Reporting To : Collections Head / Product Head

Experience Required : 5-7 years (with at least 3 years in collections domain)

Industry : Fintech / NBFC / Banking

About Us :

Manipal Business Solutions (MBS) is a leading fintech company focused on enabling financial inclusion and digital transformation for BFSI clients. We are building a next-gen Collections Platform from the ground up to empower financial institutions with cutting-edge tools to improve recovery, enhance compliance, and streamline field operations.

Role Overview :

We are looking for a Product Manager who will take end-to-end ownership of the Collections vertical. You will work closely with the Collections Head, engineering, design, data, and business teams to build a scalable, efficient, and data-driven collections product.

This is a high-impact role where you will shape the product vision and roadmap from the planning stage itself.

Key Responsibilities :

• Own the product lifecycle - ideation, planning, requirement gathering, design, development, testing, go-live, and iterations.
• Define the product roadmap in alignment with the collections strategy and business objectives.
• Translate domain knowledge and business problems into clear product requirements (PRDs, user stories, wireframes).
• Work with the tech and design teams to deliver features on time and with high quality.
• Understand the needs of collection agents, back-office teams, and NBFC / bank clients to design intuitive workflows and tools (dashboards, field app, telecalling interface, payment reconciliation, etc.).
• Ensure the product is compliant with regulatory guidelines, audit requirements, and data security norms.
• Drive product adoption through internal training, documentation, and client onboarding support.
• Monitor product performance, user feedback, and recovery metrics to drive continuous improvements.
• Benchmark features and offerings with leading collections platforms in the market.

Must-Have Qualifications :

Good to Have :

Why Join Us?

(ref : iimjobs.com)