Field Operations & Client Coordinator

About Sneakinn

Sneakinn is a premium care brand specializing in the restoration and maintenance of luxury shoes, bags, and now — home care. Our Home Care division provides expert cleaning and detailing for high-end upholstery, leather furniture, and delicate fabrics, ensuring every piece retains its original finish and charm.

We’re looking for a proactive, well-spoken professional who can manage on-site operations while ensuring a seamless, high-quality client experience.

Role Overview

This role combines site management and client servicing responsibilities. You will act as the key point of contact for customers — managing queries, coordinating on-site services, and ensuring that every job is executed to Sneakinn’s premium standards.

Key Responsibilities

Client Relations & Communication

• Serve as the primary point of contact for all customer interactions and updates.
• Handle client queries, feedback, and concerns professionally and promptly.
• Maintain clear communication with clients before, during, and after service visits.
• Represent the Sneakinn brand with confidence, warmth, and courtesy.

Site & Operations Management

Coordination & Reporting

Requirements

What We Offer