Key Account Director

Experience - 8+ yrs

Location - Chennai

Requirement :

• 5+ years of experience in client relationship management, account management, or service delivery roles, preferably in the IT services or technology sector for BFSI clients.
• Proven track record of successfully managing and growing accounts, with a focus on both relationship building and service delivery excellence.
• Experience in managing the delivery of IT services - Applications and / or Infrastructure teams, with a focus on quality assurance, cost management, resource optimization, and profitability.
• Strong virtual infrastructure and software knowledge, with an ability to manage complex IT environments.
• Excellent understanding and experience of Agile and traditional delivery models.
• Relevant certifications such as ITIL V3 and PMP / Prince 2.
• Proven leadership skills with examples of upskilling and developing team members to enhance performance.
• Capable of leading multi-geography, distributed teams, ensuring cohesive collaboration and alignment across different locations.

Skills & Competencies :