Credit Operations Specialist

Role Description :

We are seeking a Credit Administrator to join our credit & collections team. This role involves maintaining customer data within the YayPay platform, assisting internal and external customer requests, reviewing and directing customer communications to credit staff or applicable departments, processing customer refunds for existing credit balances, and coordinating escheatment filings with corporate accounting. The ideal candidate is detail-oriented, organized, and experienced in credit administration and financial data management.

Work Location : Manyata Tech Park, Bangalore

Shift Time : 2pm IST - 11 pm IST

Work Mode : Onsite

Credit Administrator

We are looking for a Credit Administrator to support our credit & collections team. In this role, you will be responsible for maintaining accurate customer data within the company's YayPay platform , ensuring seamless financial operations for both internal and external stakeholders. You will play a key role in initiating and processing customer refunds for accounts with credit balances, as well as preparing escheatment forms and working closely with the corporate accounting team to ensure proper filing with the appropriate jurisdictions.

Key Responsibilities :

• Maintain and update customer credit data in YayPay.
• Assist internal teams and external customers with credit-related inquiries.
• Process and document customer refunds for accounts with credit balances.
• Prepare escheatment forms and work with corporate accounting for submission.
• Run D&B credit reports when required
• Ensure compliance with company policies and applicable regulations.

Qualifications & Requirements :

This is an excellent opportunity for a detail-oriented finance professional to contribute to a growing team while gaining experience in a global corporate environment