Solution Consultant / Senior Solution Consultant

Job Title : Solution Consultant / Senior Solution Consultant

Experience : 2–6 years for Solution Consultant | 6+ years for Senior Solution Consultant

Location : Gurgaon

Company Description

Founded in 2018, Leena AI is an autonomous, conversational AI–backed employee experience platform that is powerful, flexible, and enterprise-ready. Trusted by 10M+ employees at companies like Nestlé, Puma, AirAsia, Coca-Cola, Abbott, Sony, and HDFC Bank, we've enabled 30M+ conversations and 1B+ employee interactions. Our platform integrates seamlessly with 1000+ systems including SAP, ADP, Oracle, Workday, Microsoft Office 365, and Slack, and supports 100+ languages globally. We're backed by $40M in funding from Greycroft and Bessemer Venture Partners.

Role Overview

We're seeking a strategic, consultative, and solution-oriented professional to guide enterprise customers through their full implementation journey—combining project management with deep solution consulting. You'll translate complex business challenges into scalable, elegant solutions, build strong client partnerships, and drive high-impact projects that deliver long-term value.

Key Responsibilities

• Lead end-to-end implementation for enterprise clients, acting as a trusted advisor from kickoff to value realization.
• Design scalable solutions by understanding client processes across HR, IT, Finance, SCM, and more.
• Facilitate discovery workshops with senior stakeholders to align on long-term business goals.
• Coordinate internal and external teams for seamless project delivery.
• Identify potential risks and blockers—both functional and technical—and recommend mitigation strategies.
• Drive third-party integrations (HRMS, payroll platforms, IT ticketing systems like ServiceNow,Manage Engine, etc) and work with APIs (REST / SOAP).
• Configure workflow automations and perform basic scripting (e.g., JavaScript) to implement and customize process flows.
• Provide guidance on scope management and change requests, ensuring alignment with project objectives.
• Share best practices and mentor junior team members as needed.

What We're Looking For

Good to Have

Key Skills : Project management, solution architecture, SaaS implementation, client relationship management, consultative mindset, solution-oriented approach, Agile methodology, APIs, technical acumen, HRMS / ServiceNow / Workday, Agentic AI, mentorship, documentation.

Skills : solution architecture,agentic ai,api,technical solution design,implementation

Skills Required

Workday, Agile Methodology, Soap, Jira, technical solution design , Solution Architecture, Implementation, Hrms, Servicenow, Apis, Rest, Javascript