Social Media Strategy and Client Success Manager

Responsibilities

• Develop Social Media brand strategy for the clients designated
• Present the Social Media brand strategy to get client sign off
• Develop content strategy - annually, quarterly and monthly - with the content team that aligns with the social media brand strategy and digital communications objectives of the clients.
• Build the content plan based on the content strategy
• Guide and work with the content and creative teams to deliver client briefs and monthly content strategy
• Work on new ideas of content development and presentation on social media channels
• Ensure brand consistency by complying with client brand guidelines and internal hygiene standards of Thoughtcom
• Reporting : Weekly, Monthly, Quarterly and Annually reporting and campaign reports
• Vendor management across digital marketing activities like paid media, website & app development and live amplification
• Billing and follow-ups
• Collaborate with other verticals and brainstorm on proactive ideation to upsell, cross-sell other offerings of Thoughtcom

Qualifications

About Thoughtcom

Thoughtcom is a full-service communications agency. We partner with some of the largest B2B brands in India and with their international offices, to build brand, employee and product narration and lead generation for performance marketing. From building new insights and igniting ideas that create the right impact we keep evolving ways to churn in great business action for our clients.