▷ (18 / 10 / 2025) Senior Manager

Position Description : Experienced Lean Six Sigma Manager to lead and implement continuous improvement initiatives across our organization. This role is responsible for driving operational excellence, improving process efficiency, and fostering a culture of continuous improvement through the application of Lean, Six Sigma and Project Management methodologies.

Technical Qualifications : Lean Six Sigma Black belt certified mandatory

Experience : 10 - 15 Years with >

5 years’ experience in process improvement, continuous improvement roles in ITES, BPO sectors

Key Responsibilities :

• Lead Lean Six Sigma projects to improve business processes, reduce waste, and enhance productivity and quality.
• Identify improvement opportunities including automation opportunities through process mapping, data analysis, and stakeholder feedback.
• Responsible for implementation of the organization wide initiatives from a continuous improvement perspective
• Provide training and mentorship to team members on Lean Six Sigma tools and techniques (e.g., DMAIC, Value Stream Mapping, 5S, Kaizen).
• Manage a portfolio of continuous improvement projects, ensuring timely delivery and achievement of targeted benefits.
• Partner with cross-functional teams to drive change management and ensure alignment with organizational goals.
• Handle client facing improvement projects as an external consultant by analyzing existing process, identify opportunities, design and implement improvement strategies, facilitate workshops and trainings, prepare documentation and report to stakeholders
• Monitor and report on project outcomes, savings, and performance metrics to senior leadership.
• Facilitate root cause analysis and problem-solving workshops.
• Maintain and evolve the Lean Six Sigma strategy in line with business needs.

Key Competencies :