Product Manager [05 / 10 / 2025]

Purpose of the Job :

As Product Manager, you will guide a team that is charged with Black Box’s Control-Rooms solutions. This extends from increasing the profitability of existing products to developing new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects.

You must possess a unique blend of business and technical savvy; able to see a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. You must be able to communicate with all areas of the company. You will work with an engineering counterpart to define product release requirements. You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, occasionally working with the sales channel and key customers. This is a key role and is strategic, not tactical.

Target markets are (a) Broadcast / post-production (b) Industrial (c) Healthcare (d) Transportation (e) Government (f) Conference rooms / class rooms.

Primarily Roles & Responsibilities

Understand Control-Room market – specially operator desk and videowall where KVM, AV and IOT technology used and constantly update Black Box’s competitive position

Managing products in our Control-Room solutions portfolio – their full life cycle from strategic planning to tactical activities.

Build business cases for new products or promotions

Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

Driving a solution set across internal R&D, OEM partners, Marketing Communications and Sales through market requirements, product contract, and positioning.

Developing and implementing a company-wide go-to-market plan, working with all departments to execute

Reporting on program activities and progress to senior management.

Develop metrics to track performance and identify bottlenecks in the business

Skills, Knowledge, Abilities

Deep understanding of Product Management, Marketing, Sales Launch and Operations lifecycles and processes

5+ years of Product Management in Control-Rooms, AV, KVM or Broadcasting type businesses

Product and Project Management processes and techniques

Understanding of hardware and software development processes

Strong communications and negotiations skills.

Ability to work with distributed teams in multiple countries.

Highly Desirable

Understanding of Networking, KVM, AV, Virtualization, Video-walls, IT infrastructure technologies

Certifications in Project or Product Management

Education / Experience Requirements

5+ years of Product Management in Control-Rooms, AV, KVM or Broadcasting type businesses

Bachelor’s degree in either engineering, computer science, information systems, project management or related scientific / technical discipline

• This position requires travel to customer and non-customer sites in North America, Europe and occasional to Asia (estimated at 20% of time);