Role : Salesforce Business Analyst
Experience : 2-3years
Type : Permanent
Location : Noida(Sector 142)
Mode : Work from office
Notice : Immediate
RESPONSIBILITIES
- Work with clients and end users to gather, understand, and define business requirements
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories
- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
REQUIREMENTS
5+ years of experience in IT, preferably Salesforce CRM.Strong experience in Salesforce(sales,services,Health cloud), with hands-on implementation experience of at least 1-2 projects.Experience using Salesforce or similar CRM Products to develop client or business solutionsHands on experience configuring Salesforce or similar CRM Product, including workflowsGood to have any Salesforce certification.Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)Experience in Sales Cloud, Service Cloud, Marketing CloudExperience in user acceptance testing, and end-user training.Coding skills are a bonus but not mandatory.Must have experience in handling multiple projects and delivering them on time.Excellent communication skills and ability to communicate at all levels of the organizationSkills Required
Service Cloud, Flows, Sales Cloud, User Acceptance Testing, Salesforce Crm