Customer Service Representative

International Voice Customer Support Representative

Be the spark that brightens days and ignite your career with an award-winning global customer experience organization.

As an International Voice Customer Support Representative working on-site in Mohali, Punjab , you’ll be part of a team that brings empathy, efficiency, and excellence to every customer interaction.

What You’ll Be Doing

Do you have a passion for helping customers and creating memorable experiences?

In this role, you’ll handle inbound and outbound international voice calls , resolving queries, providing product or service information, and ensuring customer satisfaction at every step.

You’ll report to the Team Lead and play a vital role in delivering an exceptional customer experience and achieving process goals.

During a Typical Day, You’ll

• Handle customer calls from international clients
• Resolve issues, provide accurate information, and maintain a professional tone
• Ensure a high level of customer satisfaction and first-call resolution
• Collaborate with your team to meet daily and monthly performance metrics

What You Bring to the Role

What You Can Expect

Compensation Details

Additional Benefits

Other Details