Key Roles & Responsibilities
- Understand customer requirements and provide appropriate solutioning
- Gain working knowledge of technologies such as Firewall, SASE / SSE, IPS / IDS, WAF, and Load Balancers
- Configure the above-mentioned devices in the customer environment as per the defined scope
- Build and execute test cases to validate configurations
- Assist in the setup of devices in production environments
- Troubleshoot issues related to products / devices in both pre- and post-production environments
- Contribute to documentation including SOPs, test reports, configuration guides, and implementation plans
- Follow project guidelines and maintain delivery timelines
- Collaborate with other team members to foster a positive and productive technical and non-technical environment
- Ensure a good level of customer satisfaction and actively contribute to its improvement
Basic Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (BE / B.Tech / MCA or equivalent)2–3 years of hands-on experience in configuration, validation, and troubleshooting of various network security productsStrong technical knowledge of any or all of the following technologies :NGFW Platforms : Palo Alto, Cisco FTD, FortiGate, Check PointIPS / IDS Platforms : Palo Alto, Cisco FTD, FortiGate, Tipping PointWAF Platforms : Imperva, F5, FortiWebLoad Balancer Platforms : F5, Citrix, FortiADCPreferred Qualifications
Professional Certifications :Cisco : CCNA, CCNP (Security)Palo Alto : PCNSA, PCNSEFortinet : NSE-1, NSE-2, NSE-3, NSE-4F5 : F5 Certified AdministratorSkills Required
Cisco, Firewall