Associate Director Key Account Management for HCP's

Manage the global Key Account Management product backlog, prioritizing features and enhancements based on business value and strategic alignment

Collaborate with stakeholders across markets to gather requirements and ensure the KAM program meets diverse regional needs

Work closely with the development team in India to define user stories, acceptance criteria, and product specifications

Oversee the maintenance of Key Account Management tools while driving innovation and evolution of the broader cross-functional account teams experience.

Serve as the primary point of contact for Key Account Management related queries and issues from global markets

Analyze program performance metrics and user feedback to identify areas for improvement

Ensure compliance with industry regulations and Organization policies across all markets

Facilitate communication between technical teams, business stakeholders, and end-users to deliver best in industry features whilst driving deep adoption amongst field teams

Stay current with industry trends and emerging technologies in the pharmaceutical sales and marketing space