Strategic Implementation Manager

At the forefront of contingent workforce management, we seek a visionary leader to spearhead the implementation of our cutting-edge solution. As a key member of our delivery team, you will be instrumental in driving successful project outcomes for clients and partners.

Role Overview

This is an exciting opportunity to join our dynamic team and leverage your technical expertise to deliver high-quality results in a rapidly evolving industry. You will serve as the primary point of contact during implementation, overseeing the project lifecycle from requirements gathering to production go-live.

You will collaborate with stakeholders to ensure alignment and drive measurable value for our customers. We value a solutions-focused mindset, hands-on approach, and strong stakeholder management skills.

Key Responsibilities

• Technical Leadership : Oversee end-to-end implementation of functional workstreams, leveraging product and domain expertise to drive successful project delivery.
• Solution Design Ownership : Facilitate design phase, sharing industry best practices and delivering product demonstrations to ensure tailored configurations within our platform.
• Advanced Configuration : Translate complex business requirements into customized configurations, collaborating with the technical team to ensure alignment and timely delivery.
• Deployment Management : Develop and execute detailed deployment plans, ensuring seamless transitions to production environments.
• Stakeholder Engagement : Build and maintain strong relationships with clients, internal teams, and external partners, navigating complex stakeholder expectations and resolving issues efficiently.
• Clear Communication : Provide clear, concise updates to stakeholders at all levels, communicating effectively across distributed, remote, and hybrid teams.
• Project Management : Manage large-scale implementations involving ERP / CRM integrations and multi-phase deliverables, driving estimation, timeline adherence, risk mitigation, and governance.
• Executive Reporting : Present project status and KPIs to senior leadership through regular program reviews and monthly steering committee updates.

Skills & Experience :

We are seeking a proactive, results-oriented individual who thrives in dynamic environments, enjoys solving complex problems, and can balance technical detail with strategic delivery.