Business Analyst Lead

Job Title : Business Analyst Lead

Location : Bengaluru / Chennai

Experience : 7 - 10 Years

Key Responsibilities :

Requirement Gathering & Analysis :

• Lead and facilitate workshops, interviews, and meetings with clients to elicit, document, and analyze business requirements.
• Translate complex business needs into clear, concise, and comprehensive functional and non-functional specifications.
• Create and maintain detailed documentation, including business process models, use cases, user stories, and & Solutioning :
• Collaborate with the sales team during the presales phase to understand prospective clients' business challenges and objectives.
• Assist in the preparation of proposals, statements of work (SOWs), and presentations that accurately reflect the proposed solution.
• Act as a subject matter expert, articulating the value proposition of our products and services to potential Handling & Advocacy :
• Build and maintain strong, long-lasting relationships with clients, acting as their primary point of contact for all business-related matters.
• Serve as the internal voice of the customer, ensuring their perspective is considered in all project decisions.
• Proactively identify and address customer concerns, escalating issues when necessary to ensure timely Outcome & Success :
• Collaborate closely with project managers, development teams, and quality assurance to ensure the delivered solution aligns with the initial requirements.
• Participate in user acceptance testing (UAT) to validate that the solution meets the customer's expectations.
• Monitor project progress and outcomes, identifying opportunities for improvement and ensuring the project delivers tangible business value to the :
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 7 years of proven experience as a Business Analyst or in a similar role.
• Demonstrated experience in requirement gathering, analysis, and documentation.
• Experience in a customer-facing role, with a strong emphasis on customer satisfaction.
• Familiarity with project management methodologies (Agile, Scrum, Waterfall).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively both independently and as part of a Skills :
• Experience in a presales or consulting environment.
• Industry-specific knowledge (e.g., Finance, Healthcare, Retail).
• Proficiency with business analysis tools (e.g., JIRA, Confluence, Visio).
• A strong understanding of the software development lifecycle (SDLC).

(ref : hirist.tech)