Role : Infor M3 Technical Consultant.
Location : India / Remote.
Experience : 28 Year.
Industry : AgriTech (preferred).
Key Responsibilities :
- Provide L2 / L3 technical support for Infor M3 including system logs, interfaces, workflows, and platform tools.
- Monitor and troubleshoot batch jobs, job queues, and technical integrations using Infor ION, MEC, and Smart Office.
- Manage user access, roles, and security within M3 and related platforms.
- Analyze and resolve issues with custom scripts, personalizations, or API-based interfaces.
- Collaborate with cross-regional teams to ensure uptime, performance, and resolution of production issues.
- Participate in minor technical enhancements, patch validations, and configuration changes.
- Support job scheduling, exception monitoring, and system alerts.
- Maintain and update technical SOPs, issue logs, and scripts in shared documentation repositories.
Required Technical Skills :
39 years of hands-on experience in Infor M3 ERP Technical Support or Development.Proficiency in tools such as : Infor Smart Office (M3 H5 / Smart Client), Infor ION, MEC, Mongoose framework, scripting, and job automation.Experience with interface troubleshooting and API integrations.Familiarity with AS400 (iSeries) environments and DB2, especially if integrated with M3.Experience working with development / test / prod environments, job movement, and environment refreshes.Strong understanding of user provisioning, access roles, and environment configurations.(ref : hirist.tech)