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Specialist, Application Support (Splunk Dev)

Specialist, Application Support (Splunk Dev)

ConfidentialNoida, India
8 days ago
Job description

Responsibilities

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Specialist, Application Support (Splunk Dev)

Detailed Job Description

Job Posting Title : Specialist, Application Support (Splunk Dev)

Work Location - Noida OR Bangalore OR Chennai

Experience - 3-6 Years

Mandatory Skills - File Monitoring Setup Using Splunk

What a Successful File Monitoring Setup Using Splunk Involves

  • Dashboard Development & Management : Design and maintain advanced Splunk dashboards to deliver comprehensive insights into system performance and File Transmission component health.
  • Performance Optimization : Improve dashboard efficiency when handling large datasets using techniques such as optimized queries, summary indexing, and data models.
  • Advanced Regex Utilization : Apply sophisticated regular expressions to create accurate search queries and extract meaningful data.
  • Custom Alert Configuration : Implement highly customized alerting mechanisms to detect anomalies, manage alert actions, throttle conditions, and integrate with lookup tables and dynamic time-based arguments.
  • File Transmission Monitoring : Track and report on each stage of file transmission, continuously refining monitoring strategies for enhanced reliability and visibility.
  • Cross-Functional Collaboration : Work closely with various teams to integrate Splunk monitoring with broader IT systems and workflows.
  • Conduct discovery of file transmission workflows, including file life cycle, endpoint configurations, log analysis, SLA definitions, and exception scenarios.
  • Develop and deploy advanced Splunk queries to ensure end-to-end visibility into file transmission processes.
  • Configure and optimize alerting mechanisms for timely detection and resolution of issues.
  • Design and implement IT Service Intelligence (ITSI) strategies to enhance monitoring capabilities and deliver actionable insights.
  • Establish and manage monitoring frameworks based on the file life cycle to ensure traceability and accountability.
  • Collaborate with IT and operations teams to integrate Splunk with other tools and resolve data ingestion issues.
  • Analyze monitoring data to identify trends, detect anomalies, and recommend improvements.
  • Serve as a Splunk subject matter expert, providing guidance, best practices, and training to team members.

What You Will Need to Have

  • Education : Bachelor's and / or Master's degree in Information Technology, Computer Science, or a related field.
  • Experience : Minimum of 3+ years in IT, with a focus on Splunk, SFTP tools, data integration, or technical support roles.
  • Splunk Expertise : Proficiency in advanced SPL techniques including subsearches, joins, and statistical functions.
  • Regex Proficiency : Strong command of regular expressions for search and data extraction.
  • Database Skills : Experience with relational databases and writing complex SQL queries with advanced joins.
  • File Transmission Tools : Hands-on experience with platforms like Sterling File Gateway, IBM Sterling, or other MFT solutions.
  • Analytical Thinking : Proven problem-solving skills and the ability to troubleshoot technical issues effectively.
  • Communication : Strong verbal and written communication skills for collaboration with internal and external stakeholders.
  • Attention to Detail : High level of accuracy to ensure data integrity and reliability.
  • What Would Be Great to Have

  • Scripting & Automation : Proficiency in Python or similar scripting languages to automate monitoring tasks.
  • Tool Experience : Familiarity with tools such as Dynatrace, Sterling File Gateway, and other MFT solutions.
  • Linux Proficiency : Strong working knowledge of Linux and command-line operations.
  • Secure File Transfer Protocols : Hands-on experience with SFTP and tools like SFG, NDM, and MFT using SSH encryption.
  • Task Scheduling Tools : Experience with job scheduling platforms such as AutoSys, Control-M, or cron.
  • Thank you for considering employment with Fiserv. Please :

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  • Our commitment to Diversity and Inclusion :

    Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

    Note to agencies :

    Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

    Warning about fake job posts :

    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

    Skills Required

    Splunk, Sql, regular expressions, Python, Sftp, Linux

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