Talent.com
This job offer is not available in your country.
Urgent Search! HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

Urgent Search! HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

HCLTechIndia
14 hours ago
Job description

HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur Location

Experience : 1 to 4 Years

Shift : US Shift Timings

Work Location : ELCOT SEZ - Sholinganallur, Chennai.

Time and Venue

  • 6th & 7th of Oct'25
  • 10.30 AM - 2.30 PM
  • HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.

POC : Jefferson / Suriyapriya

JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM / DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

ESSENTIAL RESPONSIBILITIES :

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.
  • SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.
  • FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound / Outbound) process experience preferably in patient handling, Provider / DME AR calling.
  • Create a job alert for this search

    Urgent Search • India

    Related jobs
    • Promoted
    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech.HCL Technologie...Show moreLast updated: 30+ days ago
    • Promoted
    HCLTech Walkin Drive - International Banking Voice Process

    HCLTech Walkin Drive - International Banking Voice Process

    HCLTechIndia
    HCLTech Walk-in Drive - International Banking Voice Process Date : .HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 6000...Show moreLast updated: 8 days ago
    • Promoted
    Walk in Interview for US Mortgage-Chennai

    Walk in Interview for US Mortgage-Chennai

    WiproIndia
    Experience in 4c’s of Underwriting Salary Income Calculation Self Employment Asset calculations DTI LTV PITI Credit report review. Experience-4 to 7 Years Notice Period- Immediate to 1 Month Job Loc...Show moreLast updated: 30+ days ago
    • Promoted
    ▷ Apply in 3 Minutes : CyberArk

    ▷ Apply in 3 Minutes : CyberArk

    Tata Consultancy ServicesIndia
    Joining Location : Chennai, Hyderabad, Bangalore.We are planning for the weekend Walk in drive on 11th October 2025 (Saturday). Date – 11th October 2025 (Saturday).Hyderabad KP Venue - TATA Consultan...Show moreLast updated: 2 days ago
    • Promoted
    Mega Walk-in HCLTech Banking & Finance 26th and 27th September 2025

    Mega Walk-in HCLTech Banking & Finance 26th and 27th September 2025

    HCLTechIndia
    Mega Walk-in HCLTech Banking & Finance 26th and 27th September 2025.HCL Walk-In Drive – International Voice Process in Banking Sector. HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    (Apply Now) HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

    (Apply Now) HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

    HCLTechIndia
    HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur Location.Work Location : ELCOT SEZ - Sholinganallur, Chennai. PM - HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Walkin drive for"S&F" control tower / claim admin / CT-EPOQ @ Pune 19th Sep [Urgent]

    Walkin drive for"S&F" control tower / claim admin / CT-EPOQ @ Pune 19th Sep [Urgent]

    Infosys BPMIndia
    Walkin drive for "S&F" "control tower / claim admin / CT-EPOQ” at Pune on 19 th Sep 2025.You are kindly invited for the Infosys BPM : : Walk-In Drive on 19 th Sep 2025 at Pune. Note : Please carry copy of ...Show moreLast updated: 2 hours ago
    • Promoted
    HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

    HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

    HCLTechIndia
    HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct.US Shift Timings Work Location : .ELCOT SEZ - Sholinganallur, Chennai. Time and Venue 6th & 7th of Oct'25 10.PM HCL Tech, SEZ Tower 4, 138, ...Show moreLast updated: 7 days ago
    • Promoted
    Mega Walkin HCLTech Banking & Finance 18th and 19th September 2025

    Mega Walkin HCLTech Banking & Finance 18th and 19th September 2025

    HCLTechIndia
    Mega Walk-in HCLTech Banking & Finance 18th and 19th September 2025.HCL Walk-In Drive – International Voice Process in Banking Sector. HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate...Show moreLast updated: 20 days ago
    • Promoted
    • New!
    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday ) (3 Da

    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday ) (3 Da

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech. HCL Technologies Ltd, Tower 4 N...Show moreLast updated: 2 hours ago
    • Promoted
    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday )

    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday )

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at. OTC Dispute Management HCLTech.Interview Location : HCL Technol...Show moreLast updated: 30+ days ago
    • Promoted
    High Ticket Sales Closer

    High Ticket Sales Closer

    Primalfitness.inNagpur, IN
    This is a full-time remote role for a High Ticket Sales Closer.The primary responsibilities include : .Connecting with inbound leads via. Maintain quality CRM entries and performance metrics.Excellent...Show moreLast updated: 30+ days ago
    • Promoted
    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai (9th to 11th Sept)

    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai (9th to 11th Sept)

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at. Interview Location : HCL Technologies Ltd, No.Special Economic Zone, ...Show moreLast updated: 30+ days ago
    • Promoted
    WALK-IN DRIVE For AML / KYC at Chennai on 11th Oct 25.

    WALK-IN DRIVE For AML / KYC at Chennai on 11th Oct 25.

    Infosys BPMIndia
    We are hiring candidates for KYC Skill.Please walk-in for interview on 11th Oct 2025 at Chennai Location Note : Please carry copy of this email to the venue and make sure you register your applicati...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    ▷ Urgent : Caller

    ▷ Urgent : Caller

    Samyak RealCon Pvt LtdIndia
    This is a full-time on-site role for a Caller at Samyak RealCon Pvt Ltd in Navi Mumbai.The Caller will be responsible for making outbound calls to potential clients or customers.Day-to-day tasks in...Show moreLast updated: 2 hours ago
    • Promoted
    HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

    HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at. OTC Dispute Management HCLTech.Interview Location : HCL Technol...Show moreLast updated: 30+ days ago
    • Promoted
    HCLTech Mega Walk-In Drive OTC 7th Oct 25

    HCLTech Mega Walk-In Drive OTC 7th Oct 25

    HCLTechIndia
    HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at.OTC Collections HCLTech Interview Location : HCL Technologies Ltd, Tower 4 No.Specia...Show moreLast updated: 8 days ago
    • Promoted
    HCLTech Mega Walk-In Drive – OTC Collections -7th Oct 2025

    HCLTech Mega Walk-In Drive – OTC Collections -7th Oct 2025

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Collections HCLTech. HCL Technologies Ltd, Tower 4 No.Special Econ...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai (9th to 11th Sept) [15h Left]

    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai (9th to 11th Sept) [15h Left]

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Collections | 3-11 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Collections HCLTech. Special Economic Zone, Elcot-Sez, Medavakkam...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    ▷ Urgent Search : HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

    ▷ Urgent Search : HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

    HCLTechIndia
    HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech. HCL Technologies Ltd, Tower 4 N...Show moreLast updated: 2 hours ago