Your Role
- Responsible for working assigned claims and running reports to identify claims that require a follow-up and resolve the denial by taking appropriate action as per Modmed guidelines.
- Ensuring timely follow up to save claims from getting written off due to untimely following up.
- Work on Contractual adjustments and write-off projects.
- Analyze previous notes and actions taken on claims; take the correct action on claims not handled correctly previously and bring that to the knowledge of the Quality Team.
- Identify opportunities to improve follow up process and recommend changes to be added / removed in the Practice Instructions or SOPs with any recent changes at the Payer end.
- Attend trainings to learn new updates, technologies, and techniques; enhancing knowledge of various scenarios and keeping abreast with the new updates is an important requirement for this role.
- Continuously self-audit to ensure quality standards are met.
- Review claim thoroughly and explore all possibilities to get claim resolved prior to assigning claims to any other Modmed or client buckets.
- Perform additional tasks or project work as assigned.
Skills & Requirements
2+ years of experience as AR Follow-ups (Voice) in Physician RCM is a mustSound knowledge of working on Billing scrubbers and CH / Payer RejectionsUnderstanding of other related functions in the RCM is requiredProven experience of good Cash collected / Resolution rateStrong knowledge of Commercial & Federal payers, basic Coding concepts & CARC codesKnowledge of working and resolving Auto, WC , IPAs etc. is requiredExpert in listening and resolving problemsAbility to interact positively with team members, peer groups, and seniorsBeing proficient in delivering a high-quality outcome is a mustCapable of grasping new concepts quickly; Able to comprehend various training aids and process documentationExcellent written and verbal communication skillsStrong knowledge of HIPAA guidelinesAbide by the organizations' information security policy and protect the confidentiality, integrity, and availability of all information assetsWilling to work from the office in India night shift (5 : 30PM to 2 : 30AM).Prefer Hyderabad based candidatesRequire graduation and relievings from previous organisations mandatory.Skills Required
Revenue Cycle Management, Ar Calling, Billing, Denial Management