Manager - Business Development & SalesConfidential • Ahmedabad
Manager - Business Development & Sales
Confidential • Ahmedabad
12 days ago
Job descriptionPrepare quotations, negotiate and close deals to achieve the revenue targets as per AOP Accurately forecast and analyse revenue, profitability, margins, ensure timely and accurate invoicing, and monitor collections Achieve the sales targets as defined in the annual AOP and ensure business profitability Acquire new customers by building relationships and maintaining relationships with existing customers Create and manage customer pipelines Create sales pitches / proposals for the full range of Relocation services Timely follow up on potential clients through sales visits / calls Create reports on business development activities, opportunity, conversion ratio and branch sales Liaison with the pricing and branch move management teams to ensure customer retention, business continuity and closure of contracts Intervene and facilitate resolution in cases of agent escalations Build, sustain and leverage long term relationships with key clients to ensure increase in market share Ensure high levels of CSAT scores by delivering high quality, timely services and ensuring customer delight across all interactions. 8-10 years of relevant experience in development / sales experience in Relocations industry or business development experience from logistics, hospitality industry Strong verbal and written communication skills. Ability to build rapport and maintain long-term relationships with clients. Self-motivated, results-oriented, and able to work independently. Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and prioritize effectively.
Role & responsibilities
As Manager - Business Development and Sales, you will play a key role in expanding our client base by identifying and engaging with potential customers, understanding their relocation needs, and offering tailored solutions. This role requires excellent communication skills, a proactive sales mindset, and the ability to build relationships with clients to ensure a smooth sales process.
Strategic (Contributory role) :
- Identify and maximize revenue enhancement opportunities on aspects of the move process
- Undertake proactive measures to convert potential enquiry into business
- Assist in branding and marketing activities at various forums / industry events
Financial (Direct Ownership) :
Business Development (Direct Ownership) :
Customer (Direct Ownership) :
There could be some level of branch level leadership responsibilities as a part of the role.
Preferred candidate profile
Skills Required
CSAT, Sales, Logistics, Business Development
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Sales Development Manager • Ahmedabad
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