IWS Batch Scheduler

Summary

Your role in our mission

Essential Job Functions

Batch Management Scheduler - (X LEVEL) Application Designer

Role Responsibilities :

Designs, creates, and maintains IWS batch jobs and job schedules in support of multiple clients to ensure completion and timely production of work. Optimizes schedule efficiency, flexibility and resiliency in accordance with business requirements documented in run books. Updates and maintains schedules as business requirements change.  Works with the development staff to establish processing priorities to meet service level agreements. Sets up special production and on-request jobs, altering daily schedule as necessary to accommodate special requests.

Subject matter experts for job creation and business scheduling needs.

• Advises run book process owners on best practices and standards.
• Manages workload complexity and dependencies.
• Manages calendars and run cycle groups.
• Troubleshoots non-routine errors related to batch processing. Works to improve productivity.
• Designs and tests new batch processes to ensure productivity is not adversely affected. Escalates matters of significance as appropriate.
• Creates, recommends and implements scheduling procedures and timely documentation of procedures; ensures implementation is in accordance with standard scheduling procedures.
• Works to minimize operator interventions by automating schedules to reduce errors.
• Analyzes and fixes scheduling issues.
• Assists with account SOC Audits and Disaster Recovery Testing.
• Provides 24x7 on-call support for job configuration and scheduling issues.
• Performs root cause analysis and documents major incidents and work-around solutions.
• Mentors and trains batch operators.

What we're looking for

Qualifications / Technical Skills :

Organizational / Analytical / Interpersonal Skills :

What you should expect in this role

Work Environment : Remote