Subject Matter Expert - Unified Access Management

Role : SME - Unified Access Management

Experience : 10+ years

Reports to : Chief Delivery Officer

Key Responsibilities :

• Provide architecture level expertise to IAM solution design and implementation.
• Respond to customers' questions related to the IAM Governance Program and provide guidance when required on entitlement issues.
• Participate in quality assurance measures and support all auditing requirements for customer including long term governance projects.
• Work with Team members to identify and resolve the complex problems in ongoing projects.
• Address high priority tickets quickly, work within and measure against customer SLAs.
• Adapt script or create script to automate the manual tasks and develop custom connectors.
• Lead a team of IAM consultants for L1 and L2 level support tasks and implementation.
• Manage end to end implementations in unified access management.

Required Skills :

(ref : hirist.tech)