Technical Delivery Manager - Telecom

About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation.

Job Description : Focused

decision-maker with demonstrated ability to lead easy to complex programs with cross functional teams from inception to adoption

Lead and manage delivery projects, ensuring timely and successful implementation of solutions.

Utilize agile methodologies to drive project execution and adapt to changing requirements.

Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

Creation of program roadmap along with Core Team consisting of Portfolio Managers, Proposition Owners , Product Owners, Solution Architects, Technical Product Owners and E2E Test Managers

Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure on-time delivery.

Managing budgets that includes forecasting and spend tracking

Provide leadership and mentorship to project teams, fostering a collaborative and innovative work environment.

Facilitate sprint planning, backlog grooming, and daily stand-up meetings to prioritize tasks, track progress, and address impediments.

Utilize agile tools Jira to manage project backlogs, track sprint progress, and generate reports for stakeholders.

Work with technical designers to identify root causes of issues and implement effective solutions to ensure successful project delivery.

Maintain a proactive approach to continuous improvement, conducting post-implementation reviews and lessons-learned sessions to identify areas for enhancement and optimize project delivery processes.

Proficient in handling Transition projects across vendors

Proficient in handling Code Red projects and getting them back to normal state

Proficient in delivering complex IT Migration / Transformation programs

Communication

– Establishment of communication modes and cadences with various stakeholders,conducting planned and ad-hoc meetings with various stakeholders to ensure project milestones are on track and to communicate latest status to them, and sharing of meeting minutes and regular updates with various stakeholders

Stakeholder management

– Identification of stakeholders and their roles, keeping them updated on theprogress of the project, addressing their concerns, seeking and implementing their feedback

Risk management

– Identification of risks and detailing of a mitigation plan to ensure that the project stays on track, or is brought back on track in the event of delays or blockers

Conflict management

– Identifying destructive conflicts and resolving them using various conflict resolution approaches such as compromising, smoothing, confronting and forcing

Escalation

– Tactfully raising issues and blockers to the right stakeholders at the right time to remove roadblocks with a view to ensuring that the project / program is put back on track

Location : PAN India