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Telesales Specialist
Australian Premium Solar (India) Ltd.Ahmedabad, Gujarat, India7 days ago
Job descriptionProcess sales orders and coordinate with the logistics / factory team for timely dispatches. Track inventory and provide updates to the sales team. Communicate delivery timelines and resolve any logistics-related issues. Assist customers with order status, basic technical clarifications, and documentation. Coordinate after-sales service requests and hand over details to the service team. Maintain strong communication with distributors and channel partners. Prepare daily / weekly / monthly MIS reports on sales, orders, and dispatch status. Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups. Support in generating sales performance reports for management review. Strong communication and coordination skills (written and verbal). Proficient in MS Office (especially Excel), ERP / CRM software. Ability to multitask and work under pressure in a fast-paced environment. Detail-oriented with strong organizational skills.
Department : Sales & Operations
Location : Head Office – Ahmedabad
Reporting To : Regional Sales Manager
Experience : 0–2 Years
Qualification : Graduate / MBA
Any Local Languages : Telugu, Kannada, Malayalam, Tamil, Hindi, Gujarati & English
Job Summary :
We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory / warehouse / logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.
Key Responsibilities :
Sales Coordination :
- Coordinate with field sales engineers, distributors, and customers for order processing.
- Handle inquiries, prepare quotations, and follow up for order confirmations.
- Manage and maintain records of customer details, pricing, and orders.
Order & Dispatch Management :
Customer Support :
Reporting & Documentation :
Skills & Requirements :
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Specialist • Ahmedabad, Gujarat, India
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