Job Title :
Customer Experience Campaign Coordinator
We strive to build a diverse and inclusive workforce. Our goal is to create an environment where employees can thrive and grow professionally.
About The Role :
The Customer Experience Campaign Coordinator will work closely with the team to ensure seamless campaign execution, accuracy, and timely delivery.
Key Responsibilities :
- Collaborate with the team to guarantee campaigns are executed accurately and efficiently.
- Partner with cross-functional teams to convert campaign strategy into actionable tasks.
- Support customer inquiries on campaign-related matters, escalating complex issues to relevant stakeholders as needed.
- Maintain high responsiveness to customers and campaign timelines, prioritizing urgent tasks accordingly.
- Provide support for tasks such as campaign monitoring, QA, and avails, as time permits.
- Work in a fast-paced environment, balancing multiple priorities while maintaining speed, accuracy, and attention to detail.
Requirements :
Experience in digital advertising, agency execution, or in-house campaign management, with a passion for campaign execution.Excellent organizational skills, ability to prioritize tasks under pressure, and adapt to shifting priorities.Strong communication skills, comfortable engaging with customers and colleagues alike.A collaborative mindset, able to work seamlessly across teams.Flexibility and willingness to learn and grow within the company.A strong growth mindset, interested in developing into a strategy or account management role over time.Benefits :
We offer a comprehensive benefits package to support your health, well-being, and financial security. This includes premium-free medical and vision coverage, mental wellness resources, and competitive 401(k) matching.
Our benefits also provide financial peace of mind through short-term and long-term disability coverage, life insurance, and more.