Communicate with clients and follow end customer protocols during inspectionsEducate inspectors based on client procedures and SOP requirementsHandle end customer accounts professionally and without complaintsMaintain clear and effective communication with all stakeholdersEnsure inspections align with client expectations and standardsDemonstrate problem-solving and decision-making abilities in client interactionsKey Results Areas (KRAs) & Key Deliverables
- Maintain good client communication and account handling
- Ensure no customer complaints by following procedures accurately
Technical / Behavioral / Managerial / Critical Skills Desired
- Textile background
- Experience in production and quality control
- Strong communication skills
- Good decision-making ability
- Effective problem-solving skills
- Responsible and honest work ethic
Qualifications
- Degree or diploma in Textiles
Skills Required
Textiles, Quality Control, Production, Client Communication, Sop, Inspection