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ServiceNow Architect

ServiceNow Architect

ConfidentialChennai
30+ days ago
Job description

Summary

We're searching for a Senior ServiceNow Designer / Architect to spearhead the creation and delivery of ServiceNow solutions and help support our security and infrastructure automation mandate. The ideal candidate will not only possess a proven grasp of ServiceNow architecture, App Engine development, security, and integration best practices but also chart the long-term roadmap for the solutions implemented, all while staying ahead of the curve on the latest ServiceNow product capabilities and roadmaps.

#LI-MH1

Detailed Description

Solution Design :

  • Architect and design comprehensive ServiceNow solutions that align with business requirements and organizational goals.
  • Create technical designs, including data models, workflows, and UX.
  • Ensure solutions are scalable, maintainable, and compliant with industry, corporate, security and regulatory standards.
  • Continuously improve and leverage ServiceNow's ITOM module to enhance CMDB data accuracy and Asset Management practices

Application Development :

  • Develop and maintain custom ServiceNow applications using App Engine.
  • Implement complex business logic, integrations, and automation workflows.
  • Code to high quality standards and best practices. Mentor junior developers and establish department best practices
  • Citizen Developer Enablement :

  • Develop and implement strategies to empower citizen developers to create and maintain their own ServiceNow applications.
  • Provide training and support to citizen developers.
  • Establish governance and best practices for citizen-developed applications.
  • Integration Management :

  • Integrate ServiceNow with external systems and applications.
  • Utilize industry-standard protocols and technologies for seamless data transfer and functionality.
  • Technical Leadership :

  • Provide technical guidance and support to junior developers
  • Participate in design reviews and code walkthroughs.
  • Stay abreast of the latest ServiceNow technologies and trends to identify opportunities and
  • Stakeholder Management :

  • Collaborate closely with business and IT stakeholders to gather requirements and provide ongoing updates.
  • Manage user expectations and ensure solution alignment with business objectives
  • Knowledge / Skills / Competencies

    Education : Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

    Experience :

  • Minimum of 7 years of experience as a ServiceNow Designer or Architect.
  • Proven experience architecting and developing complex ServiceNow solutions using App Engine.
  • Experience in leveraging ServiceNow to automate infrastructure management (both on-prem and cloud)
  • Experience in enabling citizen developers and empowering them to create and maintain their own ServiceNow applications.
  • Experience with ServiceNow's IT Operation Management (ITOM) product.
  • Technical Skills :

  • Extensive knowledge of ServiceNow platform architecture, application development, and integration capabilities.
  • Strong proficiency in ServiceNow's Integration Hub and Discovery Pattern Customizations.
  • Experience with Agile development methodologies
  • Experience with REST APIs, web services, and cloud computing concepts
  • Soft Skills :

  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Passion for learning and staying abreast of industry trends.
  • Additional Qualifications :

  • Certified ServiceNow Architect (CSA) or ServiceNow Certified Professional - Designer (SCPD) would be an added advantage
  • Experience with modern frameworks like Angular js
  • Skills Required

    Servicenow, Agile Methodologies, ITOM, Rest Api

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