▷ Urgent : Digital Collections Strategy Manager – Pre-Delinquency Management

Role Overview :

We are looking for a Digital Collections Strategy Manager to lead pre-delinquency and

early-stage risk management programs for our partner lending institutions. The role will

involve designing, deploying, and optimizing data-driven borrower engagement

strategies that proactively reduce delinquency and improve portfolio health.

Key Responsibilities :

1. Strategy & Design

• Develop and implement digital pre-delinquency management frameworks using

borrower segmentation, behavioural analytics, and risk signals.

notifications, etc.) to encourage timely repayment and reduce roll rates.

mix (personal loans, credit cards, consumer durable finance, etc.).

2. Execution & Optimization

messaging, timing, and channel effectiveness.

models for delinquency prevention.

Private & Confidential

3. Client & Stakeholder Management

initiatives with business objectives.

metrics such as DPD roll rates, cure rates, and collection efficiency.

4. Cross-Functional Collaboration

product improvements based on client feedback.

Qualifications & Experience :

management, preferably in banks, NBFCs, or fintechs.

pre-delinquency and early-stage (0–30 DPD) management.

tools.

management platforms is a plus.

What We Offer :

India.

product, strategy, and analytics.