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Digital Support Executive - JG

Digital Support Executive - JG

ConfidentialAhmedabad, India
6 days ago
Job description

About The Role

We are hiring a Digital Support Executive for our Ahmedabad team. This role focuses on proactive client engagement, clear digital guidance, and achieving performance targets.

  • Primary focus : customer engagement and digital support across calls, video, and webinars
  • Ideal for candidates with strong communication skills and a target-driven mindset

Key Responsibilities

  • Conduct outbound calls, video calls, and webinars to engage prospects and clients.
  • Daily outreach : follow up with fresh leads and nurture existing leads to move them through the funnel.
  • Provide clear, step-by-step digital support and guidance to customers across platforms.
  • Meet daily call targets and complete assigned tasks within set deadlines.
  • Log and maintain accurate records of all interactions in the CRM.
  • Build and strengthen client relationships through consistent, proactive communication.
  • Take initiative to identify opportunities, suggest improvements, and contribute to team goals.

    • Requirements

  • Must have :
  • Excellent verbal and written communication skills.
  • Comfortable interacting with clients via calls, video meetings, and digital platforms.
  • Goal-oriented, proactive, and able to prioritize tasks effectively.
  • Strong organizational and multitasking abilities.
  • Open to freshers with good communication skills.
  • Nice to have :
  • Prior experience in customer support, telesales, or digital client engagement.
  • Familiarity with CRM tools and basic computer applications.

    • What You'll Gain

  • Growth opportunity in a fast-paced digital environment.
  • Structured training, mentorship, and skill-development support.
  • Competitive salary plus performance-based incentives.
  • Collaborative team culture and clear paths for career progression.

    • Skills : customer acquisition,crm,customer follow-up,customer support,customer service,video meeting,video,digital support executive,customer base,customer care,digital

    Skills Required

    Customer Service, Customer Acquisition, Customer Support, Crm

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    Digital Support Executive Jg • Ahmedabad, India