We are looking for a passionate and driven Product Manager to join our team and contribute to building cutting-edge Conversational AI solutions. As a Product Manager, you will play a key role in understanding customer needs, defining product requirements, and delivering impactful features to enhance user experience. This role is ideal for someone with a keen interest in solving real-world problems using AI-driven technologies and who thrives in a collaborative, fast-paced environment.
RESPONSIBILITIES :
- Identify common customer needs and assist in creating productised solutions.
- Conduct in-depth research through customer and non-customer interviews to understand business problems, user pain points, and behavioral patterns.
- Collaborate with customer-facing teams to identify pain points and determine solutions that can be productised.
- Develop detailed use cases, product requirement documents, design documents, agile user stories, and wireframes.
- Work closely with Development / Engineering teams to ensure timely delivery of features.
- Manage customer expectations by clearly communicating requirements and delivery timelines.
KEY REQUIREMENTS :
Experience : 1-2 years of experience in B2B product management, preferably with exposure to Conversational AI products.Data-driven : Strong analytical skills and the ability to leverage data for decision-making.Core Product Management Skills : Thorough understanding of product management roles and expectations.Cross-functional collaboration : Experience working closely with software and design teams to define, scope, and build features.Customer Engagement : Proven ability to work directly with business-facing teams / customers for requirements gathering, gap analysis, and solution implementation.Problem Solving : Creative problem-solving abilities and a strong focus on maximizing customer experience.Design Knowledge : Good understanding of usability and user interface design principles and tools.Communication Skills : Exceptional documentation, communication, and presentation skills.WHAT WE OFFER :
A dynamic, fast-paced environment with opportunities to shape the future of Conversational AI.Collaborative culture with a focus on continuous learning and innovation.The chance to work with cutting-edge AI technologies and solve meaningful problems.Suppose you are passionate about delivering outstanding customer experiences and building innovative products, we’d love to hear from you!