Assistant Retail Store Manager

Looking for people who are enthusiastic and love pets in running a high-energy pet store, ensuring happy pet parents, well-cared-for pets, and achievement of store sales targets.

Key Responsibilities

Assist in daily store operations and drive sales & add-on products (treats, accessories, grooming, nutrition).

Lead and support the floor team : scheduling, basic training, motivation and discipline.

Ensure warm, consultative service to pet parents; handle queries and complaints with empathy.

Maintain store standards : product display, hygiene, play areas, grooming zones, and trial areas.

Oversee basic inventory : GRN, stock checks, expiries, replenishment and shrinkage control.

Support in daily reports : sales, footfall, key products, grooming bookings, WhatsApp / online leads.

Ensure adherence to company SOPs, billing, cash handling and safety norms for pets & people.

Requirements

1–3 years’ experience in retail / customer-facing roles (pet or lifestyle retail preferred).

Genuine love for pets and comfort interacting with dogs / cats in-store.

Strong communication skills, basic Excel / POS knowledge, and willingness to work shifts / weekends.