Digital Workplace Product Lead
Black BoxBengaluru, Republic Of India, IN30+ days ago
Job descriptionSupport sales teams with product positioning, sales collateral, solution briefs, and customer engagement tools. Create business cases, ROI models, and value realization frameworks to demonstrate workplace transformation impact. Lead IT modernization discovery workshops, platform assessments, and digital workplace strategy sessions. Build strategic alliances with cloud providers, UCaaS vendors, and AI operations platforms to strengthen solution ecosystems. Serve as a trusted advisor to clients on workplace IT modernization strategies, cloud migrations, communication platform upgrades, and operations automation. Guide customers through platform modernization journeys, Evergreen IT lifecycle planning, and UCaaS adoption. Drive client outcomes focused on resiliency, operational agility, security, and end-user experience improvement. Facilitate continuous improvement engagements using IT performance analytics and service intelligence. Partner with professional services, managed services, delivery, and presales teams to ensure successful Workplace solution execution. Develop delivery playbooks, accelerators, and operational templates to support implementation consistency. Support internal enablement initiatives to educate teams on the Workplace offerings and differentiated value. Maintain deep expertise across cloud platforms (AWS, Azure, GCP), UCaaS technologies (Zoom, RingCentral, Webex Calling), and workplace automation (ServiceNow, Aisera, Moveworks). Stay current with emerging trends in AIOps, agentless support models, infrastructure as code (IaC), and AI-driven IT analytics. Act as a thought leader on how modern IT workplace services enhance employee experience and business agility. 10+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives. Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement. Ability to translate technical solutions into business outcomes that resonate with both IT and executive leadership. Exceptional client-facing advisory and communication skills. Ability to lead executive briefings, IT strategy workshops, and value realization planning sessions. Strong cross-functional collaboration skills across sales, delivery, product, and alliance teams. Deep knowledge of cloud platforms (AWS, Azure, GCP), UCaaS platforms (Zoom, RingCentral, Webex, Teams Voice). Experience with ITSM and automation platforms (ServiceNow, Moveworks, Aisera). Familiarity with AIOps, predictive analytics, and infrastructure modernization best practices. Bachelor's degree in Technology, Business, or related field; Certifications in AWS, Azure, ServiceNow, ITIL, or UCaaS solutions preferred. ️ Lead IT modernization efforts that drive business agility and operational excellence. ️ Guide enterprises through seamless UCaaS migrations and platform rationalizations. ️ Collaborate with market-leading cloud, UCaaS, and AI operations providers. ️ Help organizations automate, secure, and evolve their digital workplace ecosystems. ️ Play a critical role in building a world-class Modern Workplace practice that transforms the future of work.
Overview
As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS modernization, agentless service desk automation, SmartOps, and IT performance analytics.
You will collaborate with customers, sales, delivery, and innovation teams to define IT-focused workplace solutions that ensure organizations are always connected, secure, and able to evolve rapidly. This role blends portfolio leadership, solution innovation, and client advisory services to create seamless and resilient technology environments.
This role is ideal for a strategic leader passionate about modernizing workplace services through automation, cloud adoption, AI-driven support, and unified communications.
Key Responsibilities
Product Strategy & Solution Development
- Define and manage the Workplace product offerings, including Platform Modernization, Evergreen IT Services, Agentless Service Desk, Agentic SmartOps, Intelligent Analytics, and UCaaS Modernization.
- Develop solution frameworks, service blueprints, and best practices that enable scalable, repeatable, and high-quality delivery.
- Continuously assess market trends, client needs, and technology innovations to evolve the Workplace portfolio.
- Integrate infrastructure automation (IaC), AI-powered operations (AIOps), and advanced analytics into the Workplace offerings.
Go-to-Market Enablement & Business Growth
Client Engagement & Advisory Leadership
Cross-Functional Collaboration & Solution Execution
Technology & Market Expertise
Qualifications & Skills
Strategic & Business Acumen
Consultative & Collaboration Skills
Technology Proficiency
Certifications & Education
MBA or equivalent a plus.
Why Join Us?
As a Product Manager – Workplace, you will :
If you are passionate about the intersection of cloud, automation, and employee experience, this is your opportunity to lead meaningful digital transformation
Create a job alert for this search
Digital Product Lead • Bengaluru, Republic Of India, IN
Related jobs
![Director Digital Product Design [T500-20659]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Albertsons%20Companies%20India)
- Promoted
Microsoft Power App Lead
Persistent Systemshosur, tamil nadu, in We are Looking for Lead having good experience in implementing and leading of Microsoft power platform as part of a service-oriented architecture for managing dynamic business process.Must be profi...Show moreLast updated: 16 days ago
- Promoted
Design Product Lead
SentiSumBengaluru, Republic Of India, IN SentiSum is an AI-native Voice of Customer (VoC) platform built to unify customer feedback and drive retention outcomes.We help global brands across Europe and the US understand.We’re now building ...Show moreLast updated: 7 days ago
- Promoted
Director Digital Product Design [T500-20659]
Albertsons Companies IndiaBengaluru, Karnataka, India About Albertsons Companies Inc.As a leading food and drug retailer in the United States, Albertsons Companies, Inc.Our well-known banners across the United States, including Albertsons, Safeway, Vo...Show moreLast updated: 26 days ago
- Promoted
Product Manager – Workforce, Modern Workplace Practice
Black BoxBengaluru, Karnataka, India As a Product Manager specializing in the.AI-driven support, and intelligent analytics.This role requires a strong understanding of platform modernization, evergreen IT services, agentless service m...Show moreLast updated: 30+ days ago
- Promoted
RTL Design Lead
L&T Technology ServicesBengaluru, Karnataka, India RTL Design Engineer with 8+ to 15 of Hands on experiences.Experience / proficiency in RTL design(Verilog / VHDL) architecture implementation using (coding in) hardware description (RTL) , IP Design, So...Show moreLast updated: 30+ days ago
- Promoted
Power Apps Lead
Exult Globalhosur, India Location : Kochi (Hybrid) / Remote.Bachelor's degree in Computer Science, Information Technology, or a related field.Power Apps development (both canvas and model-driven apps).Proficiency in Power Pa...Show moreLast updated: 9 days ago
- Promoted
Product Manager – Workplace, Modern Workplace Practice
Black BoxBengaluru, Karnataka, India As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, ...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Workspace, Modern Workplace Practice
Black BoxBangalore, Bangalore (district) This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation.
You will collaborate with cus...Show moreLast updated: 2 days ago
- Promoted
Tech Lead - Digital Enablement
IndegeneBengaluru, Karnataka, India Experience on end to end Tag implementation - GA, GTM.We are a technology-led healthcare solutions provider.We are driven by our purpose to enable healthcare organizations to be future-ready.We off...Show moreLast updated: 26 days ago
- Promoted
Product Manager – Workspace, Modern Workplace Practice
Black BoxBengaluru, Karnataka, India This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation.
You will collaborate with cus...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Workplace, Modern Workplace Practice
Black BoxBangalore, Bangalore (district) As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, ...Show moreLast updated: 2 days ago
- Promoted
Director of Product - Mobile Apps Domain
hirevedaBangalore About the Role : We are hiring a senior leader in Product to drive consumer tech innovation across our suite of mobile apps including Seekho, Arivu, Nerchuko and Bol...Show moreLast updated: 30+ days ago
- Promoted
Lead Product Designer
LiciousBengaluru, Karnataka, India Lead Product Designer (Consumer).Our consumer app is at the heart of this journey, offering a seamless, engaging, and visually delightful experience.
Lead the end-to-end design of major product init...Show moreLast updated: 30+ days ago
- Promoted
Lead Architect- Workplace Designer
ZyetaBengaluru, Karnataka, India Zyeta is a global workspace design and build company that integrates strategy, design, and technology to create workplaces that inspire people and elevate performance.
We partner with leading globa...Show moreLast updated: 30+ days ago
- Promoted
Publicis Sapient - Technical Lead - Openlink / Endur
TLG India Private LimitedBangalore Job Description : We are looking for Endur lead engineers with a good understanding of energy / commodity trading business to join our team of bright ...Show moreLast updated: 30+ days ago
- Promoted
Unlock Your Potential as a Digital Transformation Leader
beBeeDigitalTransformationBengaluru, Karnataka, India As a Senior Manager, you will lead and execute the digital transformation roadmap to solve business problems / opportunities for key customers in the Finance & Accounting domain, specifically in Oper...Show moreLast updated: 14 days ago
- Promoted
Technical Product Manager- Digital Consultant (2+ Years)
AwignBengaluru, Karnataka, India Only Immediate Joiner- Within 10-12 days.Evening-Night Shift - 5 : 30 PM IST to 2 : 30 AM IST.EXCELLENT COMMUNICATION SKILLS - Client Engagement Role.
Note : Mandate JavaScript, HTML, CSS with ERP / CRM ex...Show moreLast updated: 26 days ago
- Promoted
Truemeds - Head - Product Design
TruemedsBangalore, India The Role : We're looking for a Head of Design to own and drive our design vision.You'll lead product, brand, and visual design, shaping experiences that are simple, in...Show moreLast updated: 30+ days ago