Manager CS II

Manager Customer Success - Industry Insights Retail Measurement Services (RMS)

RESPONSIBILITIES

• Accountable for NIQ strategic relationship for key Global clients (leading FMCG MNC / Large Indian Manufacturers)
• Drive strong client satisfaction by demonstrating complete ownership of presentations and delivering high quality deliverables during client Brand Plans
• Lead client meetings present data analysis in presentations and sharing insights to client senior leadership
• Managing clients independently including client interaction & escalations if any
• Drive client satisfaction by providing insights and actionable recommendations duringpresentations or business reviews
• Build and maintain ongoing relationships with the identified key persons within clientorganization
• Be an advocate for improving the efficiency of internal processes
• Participating in NIQ Industry Thought Leadership pieces
• Being able to generate revenue leads for additional information analysis areas during Brand plans / Annual Operating Plans with the clients

QUALIFICATIONS

Additional Information :

Our Benefits

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

No

Employment Type : Full-time

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Experience : years

Vacancy : 1