About the Client :
ARA's client TechGlobal (pseudonym) is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. TechGlobal helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees (200000+ in India). India is a focus for them with their Development Centres presence in over 10 locations across Tier 1 and Tier 2 cities. They are recognised for their people first and employee-oriented policies. Along with offering hybrid work options, a Pan India presence gives flexible location options to employees.
Role Summary :
We are seeking a seasoned leader with a proven track record in managing large-scale, complex, multi-technology implementations, transformations, and migrations across diverse industry verticals. This role is critical for turning around troubled projects—requiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope.
Roles & Responsibilities :
- Proven experience in recovering, stabilizing, and realigning programs facing significant delivery challenges. Demonstrated ability to restore delivery excellence through governance re-establishment, client relationship, stakeholder trust rebuilding, financial realignment, and delivery turnaround.
- Led delivery recovery efforts end-to-end—including issue identification, impact assessment, recovery solutioning, and execution of turnaround plans.
- Established robust delivery governance frameworks aligned with TDLC, Agile, or SAFe methodologies, ensuring strict adherence to sprint cycles, milestones, and process standards.
- Successfully re-baselined delivery plans, managed risks and issues proactively, and realigned delivery commitments with client expectations to restore program health.
- Monitored and enhanced Delivery Experience (DEX), drove reductions in Cost of Poor Quality (COPQ), and improved delivery quality through measurable KPIs.
- Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement.
- Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence.
- Tracked and analyzed key schedule, quality & financial metrics (Ex) SPI, burn rate, forecast accuracy, margin, and budget compliance. Identified cost leakages and led commercial resets and Estimate at Completion (EAC) recovery initiatives.
- Proactively identified delivery risks and implemented preventive or corrective actions. Ensured compliance with internal audits, InfoSec requirements, and quality gates.
- Provided strategic and hands-on leadership to address complex technical and program-level challenges across teams.
- Defined and managed contract deliverables, including financial constructs, liability clauses, dependencies, and entry / exit criteria.
- Drove excellence through agile methodologies, quality frameworks, and continuous improvement initiatives.
- Experience in at least one major enterprise platform—SAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.
- Experience in one or more of the following industries : Health, Products, Communications, Media, Technology, Resources, Utilities, Financial Services, or Life Sciences.
- Proficiency in one or more business domains—Finance, HR, Supply Chain Management, or Customer Experience.
- Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance, and stakeholder satisfaction.
Professional & Technical Skills :
Must To Have Skills : Proficiency in SAP Master Data Governance MDG ToolGood to have Skill : SAP Ariba; SAP Business Suite on HANA; SAP FI S / 4HANA AccountingFacilitated platform design validations and pivot decisions. Developed and executed platform realignment strategies across engagements.Hands on Experience in at least one major enterprise platform—SAP, Oracle, Salesforce, Workday, o9 Solutions, or other supply chain platforms.Delivered thought leadership, mentored technical teams, and developed reusable assets, knowledge bases, and recovery playbooks.Managed and coached high-performing delivery teams. Oversaw knowledge transition, onboarding, and skills alignment for sustainable delivery capability.AMS End to End Recovery experienceLead workforce planning, readiness tracking, and onboarding quality.Exposure to GenAI technologies.Additional Information :
The candidate should have minimum 16–20 years of experience in SAP Master Data Governance MDG ToolPMI, PRINCE2 or equivalent certificationRelevant platform certifications (SAP, Oracle, Salesforce, Workday, o9, Supply Chain Platform etc.).A 15-year full time education is required.Position Open across PAN IndiaShow more
Show less
Skills Required
Salesforce, Sap, Agile Methodologies, Safe, Sap Ariba, Workday, Oracle