We are seeking a highly skilled and detail-oriented Technical Writer to join our dynamic team. The Technical Writer will be responsible for creating clear and concise documentation that meets the needs of our target audience, including user manuals, installation guides, product specifications, and company blogs. The ideal candidate will have a strong technical background, excellent writing skills, and the ability to work collaboratively with software developers, product managers, and other stakeholders.
Job Development : Create and maintain accurate, comprehensive, and easy-to-understand documentation for multiple software products. This includes user guides, API documentation, FAQs, online help content, and company blog posts.
- Presentation and Reporting : Develop and maintain presentation materials and reports using Microsoft PowerPoint and Excel to support product knowledge dissemination and technical training sessions.
- Quality Assurance : Review and revise existing documents to maintain high-quality standards and ensure alignment with the latest product updates and industry practices.
- Collaboration : Work closely with product teams, engineers, and subject matter experts to gather the necessary information for documentation. Actively participate in product development meetings and beta testing to better understand product functionalities and user requirements.
- Content Management : Utilize content management systems to organize documentation and updates effectively. Ensure that all documentation is accessible and easy to navigate for end-users.
- User Feedback Incorporation : Incorporate feedback from users and customer support teams to improve documentation and user degree in Technical Communication, English, Computer Science, or a related field.
- Minimum of 4 years' experience in technical writing, preferably in the software or technology industry.
- Excellent written and verbal communication skills.
- Strong understanding of the software development life cycle (SDLC) and technical concepts.
- Advanced skills in Microsoft Word, PowerPoint, and Excel.
- Ability to handle multiple projects simultaneously and meet tight deadlines.
- Attention to detail and a commitment to accuracy.
- Strong analytical and problem-solving skills.
Preferred Skills :
Excellent articulation skills - both writing and speakingExperience with API documentation and coding examples.Familiarity with version control systems like Git.Knowledge of Agile methodologies.Proven ability to write engaging and informative blog posts.(ref : hirist.tech)