Technical Trainer
ConfidentialGurgaon / Gurugram, India5 days ago
Job descriptionEducational Qualification - Min Diploma / Engineering Degree (Mech / Ele / Auto) At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently. Reporting to the Agency Project Manager Lead & Academy SPOC Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills. Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs
The responsibilities would include :
- On the Job training : Delivering Brand, Product and Technical Aftersales trainings.
- Skill Assessment & Training Need Identification.
- Skill development through On the Job Training and Coaching.
- Training Delivery of curriculum modules.
- Basic to expert level training delivery to dealers manpower.
- Process deployment & Implementation.
- Certification coverage as per various levels defined.
- Training Nominations follow up.
- Debottlenecking of issues through collaboration with Regional Field Team and HO.
- Manpower Engagement.
- Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.
Requirement :
Skills Required
Coaching, skill assessment , Training Delivery
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Technical Trainer • Gurgaon / Gurugram, India
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