Ecommerce Manager

Greetings from SoftTech!!!

Founded in 1996 and headquartered in Pune, India, SoftTech Engineers Limited. is a leading software product company that started as an entrepreneurial venture in creating innovative software and intellectual property in the architecture, engineering and construction (AEC) domains. We constantly improve and maintain our high-quality solutions through dedicated, proactive market research and developmental efforts.

Role : Ecommerce Manager

Job Responsibilities :

Project Management

Work with Stakeholder to understand new project requirements

Create Project Road map

Create high level estimate

SME / BA

E-Commerce SME

Data Collection, analysis, and management

Coordination between business user and technical team from analysis and mapping of data

Understands current end-to-end xTWOStore

Knowledge of Magento, NAVISION, SAP, Business Central

Magento out-of-box Features Experience

Magento Architecture Experience

SAP solution for B2B ordering, processing etc. (SAP SME single point of contact)

Product Data analysis

Management of Product Catalogue

Price update synchronization from NAVISION to Magento

Payment integrations (PayPal and one of the Credit card payment systems from Germany side)

xTWONAVISION - Aye has experience with NAVISION

[InTWO external vendor] NAVISION server is hosted in Germany (Access is available for Development, for data request / ticket needs to be raised with InTWO external vendro]

Coordination across teams

Coordinating with Stakeholders to understand and collect data

Coordinating with Solar team in China to get specifics for integration and data exchange

Coordinating with AWS vendor for server / services / application related configurations / setting

Coordinating with Design team for Marketing campaigns, banners, social media posts etc.

Coordinating with UI / UX Design team for Screen Figma designs

Marketing

Monitor daily abandonment rate analysis (perform testing of checkout functionality to identify root cause if any)

Google Tag Manager (already configured for xTWOStore), Google Analytics

SEO - Google Web Master

Google Ads (Bavya has exposure to it)

Social media (Bavya has exposure to it - Instagram [feed and story], LinkedIn [Post Only]

Campaign designing (Bavya coordinates with Markus and shares the same with Design team to request the banner image(s)) [Coordination with China team]

Marketing / Sales reporting

Sales data from NAVISION

Sales data from Magento

Sales data from Marketing team as required

AWS

Coordinating with AWS vendor (OneCloud) for configuration and management of ongoing services

AWS budgeting / estimation and manging the expenses

Analysis of issues along with dev team and AWS vendor team as required

OneCloud expense billing is done directly to M24

Upward Status Reporting

Weekly / Monthly Status updates Reporting to stakeholders

Every Monday HOD call with Markus

Biweekly meeting with stakeholders and Tom

Sales Reports review with Marketing / Sales team