Account Growth Manager – Device-as-a-Service (Upto 10 LPA)

About Swish Club

Swish Club is building the future of how people and businesses access technology—through flexibility, simplicity, and scale. Our Device-as-a-Service (DaaS) offering helps organizations get the right devices, bundled with services, without the burden of ownership. We're now looking for a driven Account Manager who can deepen and expand relationships with our existing clients, ensuring they see growing value in Swish Club.

Role Overview

As an Account Manager (DaaS) , you will own relationships with a portfolio of existing clients. Your focus won't just be maintaining accounts—it will be about farming them, uncovering opportunities for upsell, cross-sell, and long-term growth. You'll be the trusted advisor who ensures clients stay engaged, satisfied, and ready to expand their partnership with us.

Key Responsibilities

• Client Relationship Ownership : Serve as the primary point of contact for assigned accounts, building trust and credibility at all levels.
• Account Farming : Identify and drive upsell and cross-sell opportunities within existing accounts to expand device deployments, add new services, and increase account value.
• Growth Strategy : Develop and execute account growth plans aligned with client needs and Swish Club's business objectives.
• Renewals & Retention : Proactively manage contract renewals, ensuring smooth extensions and minimal churn.
• Client Advocacy : Understand client challenges, gather feedback, and collaborate with internal teams (Solutions, Operations, Support) to deliver outstanding experiences.
• Market Insight : Stay informed on industry trends, competitor offerings, and technology shifts to bring fresh perspectives to clients.
• Reporting & Forecasting : Track account health, growth metrics, and pipeline in CRM tools, reporting regularly on progress.

Qualifications

What We Offer

Success in this role looks like…

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Skills Required

CRM Tools, Saas, Managed Services, Account Management, It Services, Enterprise Sales