Technical Program Lead

About the Company

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services, and Insurance), and HLS (Healthcare and Lifesciences) space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Experience : 8+ years

• Minimum of ten (10) years of work experience in a related role with experience in enterprise collaboration and communication platforms.
• Proven experience managing enterprise-level environments for Active Directory (AD), Exchange, Office 365, Teams, SharePoint, and Zoom.
• Strong understanding of identity and access management, email infrastructure, and collaboration tools.
• Must have excellent troubleshooting skills and the ability to understand and resolve technical problems independently.
• Ability to present ideas in user-friendly language. Ability to manage a variety of tasks that are routine in nature, while keeping work flowing in an orderly manner.
• Must have the ability to pass a background check and drug screen. Ability to express thoughts logically, in English, in both written and verbal form.