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Ops Process Trainer- Retail

Ops Process Trainer- Retail

Saaki Argus & Averil ConsultingChennai, Tamil Nadu, India
30+ days ago
Job type
  • Quick Apply
Job description

Job Role : Ops Process Trainer (Retail)

Location : Chennai

Job Responsibilities :

  • Design, develop, and deliver operations / process training modules across all retail formats.
  • Conduct regular training sessions for store managers, floor staff, and backend support teams.
  • Build SOPs for operational efficiency, customer service, hygiene standards, inventory management, etc.
  • Monitor and evaluate the effectiveness of training programs through audits and store visits.
  • Work closely with the operations and HR teams to identify process gaps and implement corrective actions.
  • Conduct onboarding training for new joiners and refresher programs for existing staff.
  • Drive a culture of continuous learning and service excellence.
  • Maintain detailed records of training schedules, attendance, and feedback.

Candidate Expectations :

  • Minimum 8 years of experience in Retail Operations Training or Process Training.
  • Prior experience in QSR brands or large-format retail preferred.
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    Retail Trainer • Chennai, Tamil Nadu, India