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Senior / Lead Account Solution Engineer - IT / ITES

Senior / Lead Account Solution Engineer - IT / ITES

ConfidentialBengaluru / Bangalore
19 days ago
Job description

Specific Responsibilities :

  • Provide thought leadership in how enterprise companies can drive customer success through digital transformation.
  • Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
  • Be an innovator who can build new solutions using out-of-the-box thinking.
  • Engage with business users to build solution presentations, demonstrations and prototypes.
  • Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
  • The ability to authoritatively present and articulate the business value to managers and executives of all levels.
  • Deliver functional and technical responses to RFPs / RFIs.
  • Work as an excellent teammate by chipping in, learning and sharing new knowledge.
  • Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
  • Lead multiple customer engagements concurrently.
  • Be self-motivated, flexible, and take initiative.

Required Skills :

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • Relevant years of confirmed experience in the Technology / ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
  • 10-16 years of Strong focus and experience in pre-sales is required.
  • Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs.
  • Business Analysis / Business case / return on investment construction.
  • A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
  • Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
  • Outstanding presentation and demonstration skills.
  • Accommodations

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

    Skills Required

    Cloud Computing, Salesforce, Sales, Business Solutions, Ites, Presales, Customer Engagement, Business Analysis, business case, Crm

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