Principal Engineer — Marketing & CRM

Title : Principal Engineer — Marketing & CRM

Location : Bangalore

Reports to : VP of Engineering

About the Role :

We’re seeking a Principal Engineer to drive the evolution of our cloud-native, SaaS-based marketing and CRM platform serving banks and credit unions across the U.S. The role will focus on technical vision, scalability, re-architecture, and modernization, ensuring the platform is robust, performant, and positioned to scale with our customer base and data growth.

Your Impact :

• Own the architectural roadmap — evolve our multi-tenant, microservices-based SaaS platform into a scalable, reliable, and extensible product.
• Define patterns and guardrails for micro frontends, backend services, and API design.
• Collaborate closely with Product and Engineering Leaders to align technology vision with business goals.
• Evaluate and introduce new technologies (e.g., event-driven architectures, Kubernetes patterns, ML pipelines, observability frameworks).
• Mentor and elevate senior engineers, promoting engineering excellence and technical leadership.
• Drive performance, cost-efficiency, and reliability in data and application layers.
• Partner with Data Engineering teams leveraging Minerva, Databricks, and PostgreSQL to ensure our platform supports advanced analytics and personalization capabilities.

Key Responsibilities

Architecture & Platform Evolution :

Data & Integration :

Engineering Leadership :

Tech Stack You’ll Influence

Languages : Java, TypeScript, Python

Frontend : React, Micro Frontends (e.g., Module Federation, Webpack 5)

Backend : Spring Boot

Data : PostgreSQL, Databricks, Minerva, Kafka, Redis

Infra : Kubernetes, Docker, GCP / AWS

DevOps / CI / CD : Jenkins, Terraform

Monitoring : Prometheus, Grafana, OpenTelemetry

Ideal Background :