Customer Service Sales Specialist

Company Description

AllThingsBaby is dedicated to bringing the most beloved products from notable global brands to Indian parents. Our mission is to expand our portfolio and introduce essential, convenient, and high-quality products. We select our brands and products carefully to ensure satisfaction, functionality, and meet the needs of parents. Our company culture is youthful, self-driven, and team-oriented, seeking motivated individuals who take ownership.

Role Description

This is a full-time on-site role for a Customer Service Sales Specialist located in Mumbai. The Customer Service Sales Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing overall customer service and experience. Day-to-day tasks will include handling customer inquiries, resolving issues, and contributing to sales growth through exceptional service.

Qualifications

Customer Support, Customer Service, and Customer Satisfaction skills

Proficient Phone Etiquette and Customer Experience skills

Strong communication and interpersonal skills

Ability to work effectively on-site in a team environment

Prior experience in a similar role is a plus

High school diploma or equivalent; bachelor's degree preferred