Email Support Specialist

Immediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNS

MEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.

Interested candidates must register themselves on this link- https : / / smrtr.Io / vm6tg

To Meet- HR Chinmayi Pawaskar

WNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West, Mumbai.

🔹 Role : Customer Support Representative (Email Process)

🔹 Location : Vikhroli West Mumbai (Work from Office)

🔹 Shift : Rotational shifts including night shifts

🔹 1 rotational week off

🔹 Pick up & Drop facilities provided

Key Responsibilities :

✅ Draft professional emails to resolve customer queries and complaints.

✅ Deliver exceptional customer service while handling sensitive issues.

✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills :

• ️ Excellent written and verbal communication skills.
• ️ Strong email drafting and comprehension abilities.
• ️ Customer-centric approach with problem-solving mindset.

HR-Chinmayi Pawaskar (7400339473)

chinmayi.pawaskar@wns.com