Talent.com
This job offer is not available in your country.
Only 24h Left : Product Success Manager

Only 24h Left : Product Success Manager

NetradyneIndia
9 hours ago
Job description

Job Description :

At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

Role Overview :

We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

Role and responsibilities :

A typical Product Success engineer in this role will

  • Drive the development of Technical Documentation in conjunction with our India team
  • Install & Repair SOPs (Standard Operating procedures)
  • Product use SOPs
  • Field debug SOPs including support for the Field Engineering team
  • Assist with the development of Installation videos
  • Work with customers to identify, resolve and document product issues.
  • Assist with development of internal procedures and processes.
  • Perform product installations as needed for testing purposes
  • Assist with custom cable designs and manufacturing drawings.
  • Running scripts to push new software onto devices

Skills & Knowledge

  • 6+ years of experience working in a professional product development environment
  • Familiar with test equipment such as Volt / Ohm Multimeters & Oscilloscopes – Electronic Equipment, Automotive electronics.
  • Self-motivated with the ability to work independently to meet product milestones
  • Familiarity with Microsoft office products such as MS Word, Excel and Power Point
  • Familiarity with Linux OS
  • Terminal Command line Interface
  • Well versed in standard Linux command structures
  • Ability to read and understand error messaging and debug software issues
  • Experience with product testing and development a plus
  • Familiar with creating / editing SOPs (Standard Operating Procedures) & modifying pdf documents a plus.
  • Willingness for domestic travel as needed (approx. 5-10 %)
  • Good communication skills and the ability to work with other groups within the company.
  • Basic scripting programing a plus (Python and Bash).
  • Root cause analysis debugging skills for both Hardware and Software are a big plus.
  • Qualifications

  • Bachelor’s degree in engineering.-Electrical & Electronics
  • 6-12 years of overall industry experience with at least 3 years of field expertise as product success or field enablement.
  • Important Notes : -

    1. He will travel with Field Eng

    he will be giving the guidance to market and field eng

    issues from the field- as he need to resolve- First level escalation mgt by his end

    Job Title : Product Success Engineer (Staff / Sr. Staff Level)

    Location : Bangalore

    Job Type : Full-Time

    Experience Level : - 6 to 14 years

    Job Description :

    At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

    Role Overview :

    We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

    Role and responsibilities :

    A typical Product Success engineer in this role will

  • Drive the development of Technical Documentation in conjunction with our India team
  • Install & Repair SOPs (Standard Operating procedures)
  • Product use SOPs
  • Field debug SOPs including support for the Field Engineering team
  • Assist with the development of Installation videos
  • Work with customers to identify, resolve and document product issues.
  • Assist with development of internal procedures and processes.
  • Perform product installations as needed for testing purposes
  • Assist with custom cable designs and manufacturing drawings.
  • Running scripts to push new software onto devices
  • Skills & Knowledge

  • 6+ years of experience working in a professional product development environment
  • Familiar with test equipment such as Volt / Ohm Multimeters & Oscilloscopes – Electronic Equipment, Automotive electronics.
  • Self-motivated with the ability to work independently to meet product milestones
  • Familiarity with Microsoft office products such as MS Word, Excel and Power Point
  • Familiarity with Linux OS
  • Terminal Command line Interface
  • Well versed in standard Linux command structures
  • Ability to read and understand error messaging and debug software issues
  • Experience with product testing and development a plus
  • Familiar with creating / editing SOPs (Standard Operating Procedures) & modifying pdf documents a plus.
  • Willingness for domestic travel as needed (approx. 5-10 %)
  • Good communication skills and the ability to work with other groups within the company.
  • Basic scripting programing a plus (Python and Bash).
  • Root cause analysis debugging skills for both Hardware and Software are a big plus.
  • Qualifications

  • Bachelor’s degree in engineering.-Electrical & Electronics
  • 6-12 years of overall industry experience with at least 3 years of field expertise as product success or field enablement.
  • Additional Notes

  • This role involves direct collaboration with Field Engineers during on-ground visits.
  • You'll act as a first-level escalation point for issues reported from the field.
  • A solution-oriented mindset and strong ownership are critical to success in this role.
  • Join us in building cutting-edge solutions that make roads safer and smarter.

    Create a job alert for this search

    Product Manager • India

    Related jobs
    • Promoted
    Customer Success Manager

    Customer Success Manager

    AltudoIndia
    Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    HRipple SolutionsIndia
    We are a fast-growing, AI-first HR tech team transforming how businesses engage, train, and upskill their frontline workforce. Our mission is to scale from 1 million to 10 million users by building ...Show moreLast updated: 16 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    RecroIndia
    Designation - Partner Success Specialist Location - Bangalore.The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, suppor...Show moreLast updated: 13 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    LemniskIndia
    The Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are looking for a maverick who is passionate about increasing the digi...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ZokoIndia
    About Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands...Show moreLast updated: 30+ days ago
    • Promoted
    Product Manager

    Product Manager

    Mount Talent Consulting Pvt Ltd.India
    Your next big product challenge starts here.We’re Hiring : Product Manager | Noida (Sector 90).Are you passionate about building customer-centric products and driving impact through innovation? We’r...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Zocketnagpur, maharashtra, in
    Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager - Mumbai

    Customer Success Manager - Mumbai

    NetradyneIndia
    Job Title – Customer Success Manager (Mumbai) Experience – 8+ years of experience Location – Mumbai.The primary responsibility of a CSM is to ensure that customers benefit from using our devices an...Show moreLast updated: 26 days ago
    • Promoted
    Customer Success Engineer

    Customer Success Engineer

    CustomGPT.ainagpur, maharashtra, in
    Recently, GAI Insights named us one of the “.OpenAI, Google, Microsoft, Anthropic, Cohere, and Meta.Our no-code AI platform empowers mid-market and SME Enterprises to unlock generative AI value fro...Show moreLast updated: 2 days ago
    • Promoted
    Technical Product Manager

    Technical Product Manager

    Astra SecurityIndia
    About Astra : Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker b...Show moreLast updated: 13 days ago
    • Promoted
    Product Manager I

    Product Manager I

    Helpshift, a Keywords TechnologyIndia
    Role : Achieve strong product market fit.Incorporated disciplined customer discovery techniques and user-centered approach to product design, aligned to our focused GTM strategy.Delivered a 3-4X inc...Show moreLast updated: 4 days ago
    • Promoted
    Implementation Manager

    Implementation Manager

    SuperAGInagpur, maharashtra, in
    SuperAGI is building the future of sales and marketing with AI Agents.Our platform automates outreach, pipeline management, and customer engagement for high-growth companies worldwide.We’re scaling...Show moreLast updated: 16 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ColorTokens Inc.India
    ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge.ColorTokens Xshield™ platform , co...Show moreLast updated: 4 days ago
    • Promoted
    Product Manager

    Product Manager

    Vensure Employer SolutionsIndia
    As a Product Manager you’re key to helping us continue to enhance our product offering.You would be joining a high performing Product and Design team where you will partner directly with Product Ma...Show moreLast updated: 30+ days ago
    • Promoted
    Product Success Manager

    Product Success Manager

    NetradyneIndia
    Job Description : At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a crit...Show moreLast updated: 8 days ago
    • Promoted
    Product Manager

    Product Manager

    Netcore CloudIndia
    Join the Agentic AI Revolution at Netcore Cloud!.Are you ready to stop optimizing yesterday's marketing strategies and start building the future?. Netcore Cloud is leading the transformation of the ...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    enreapIndia
    JD – Reselling | 4–5 yrs exp Customer Success Manager – Software Reselling (4–5 years experience) The CSM – License Reseller will play an important role in selecting, managing, and building an Atla...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    SupersetIndia
    Associate Customer Success Manager at Superset Who are we?.India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring automation plat...Show moreLast updated: 30+ days ago
    • Promoted
    SAP Cutover Manager-Hybrid Mode

    SAP Cutover Manager-Hybrid Mode

    Avensys Consultingnagpur, maharashtra, in
    Avensys is a reputed global IT professional services company headquartered in Singapore.Our service spectrum includes enterprise solution consulting, business intelligence, business process automat...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    ▷ 15h Left! Customer Success Manager

    ▷ 15h Left! Customer Success Manager

    ZokoIndia
    Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands build stro...Show moreLast updated: 1 hour ago