Senior Technical Lead

About Almabase

We are on a mission to make education affordable to everyone by helping universities & schools build better relationships with their alumni which leads to increased donations.

1. Democratizing quality education : Quality education is a great equalizer. When many students receive scholarships to access education because of alumni generosity they pay-it-forward when they have the capacity to do so. We derive our inspiration from actions like this( Building a large profitable business : We envision building a capital-efficient large profitable business to achieve our mission of democratising quality education. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS( Employee Wellness <>

Customer Success : We give as much importance to each team members personal & professional success as much as we care about our customers success. We believe its all about balance. Our recent WFH policies( reflect this belief.

• Mission : Make education affordable by helping universities & schools build better relationships with alumni leading to increased donations.
• Impact so far :
• 3 M alumni connected
• 450 k students impacted
• $25 M donations raised
• 54 M engagement opportunities created
• 32 months profitable
• Culture & Benefits :

We live by a principle of Freedom & Responsibility underpinned by an unwavering commitment to efficiency. We are an AI-first operating company which means we actively invest in your professional growth and AI fluency . Expect dedicated time and resources for you to learn experiment with and adopt the latest AI tools to optimize your rolefrom coding and testing to strategic planning. Our comprehensive package includes : great salary & equity holistic growth opportunities full transparency unlimited PTO & WFH flexibility health insurance and great food & workplace perks.

Opportunity

Almabase is scaling across Events Giving Communication and Digital Engagement Platform (DEP) .

To sustain global growth Reliability Scalability and Security must become core product capabilities.

The Senior Technical Lead will :

Appetite

Were investing for the long term :

Solution Role & Responsibilities

Lead & Mentor Tech Leads

Direct Product Tech Leadership

Reliability Scalability & Security Roadmap

Culture & Mindset Shift

Collaboration & Accountability

Primary Ownership & Accountability :

Own the company-wide reliability roadmap.

Be accountable for : Bug leakage

Page / API performance (P95)

Uptime (99.999.99% target)

Product errors (Sentry)

Co-own incident management including MTTR reduction and postmortems alongside product and systems teams.

Maintain awareness of data sync accuracy for CRM integrations.

Consult on asynchronous infrastructure (queues Redis workers).

Provide guidance on email deliverability (bounce

Drive critical focus on payments reliability.

Collaboration with Product Tech Leads :

Contribute to the company-wide reliability roadmap.

Actively participate in bug leakage page / API performance uptime and product error metrics.

Maintain awareness of data sync accuracy.

Support asynchronous infrastructure initiatives.

Contribute to payments reliability and email deliverability efforts.

Co-own incident management from a product perspective.

Collaboration with Core Systems Tech Lead :

Contribute to the company-wide reliability roadmap.

Serve as a consultant for bug leakage page / API performance uptime and product errors.

Be accountable for data sync accuracy.

Take accountability for asynchronous infrastructure payments reliability and email deliverability.

Co-own incident management from a systems perspective.

Requirements

To excel in this role you must combine deep technical mastery with a strategic mindset focused on leveraging AI for internal efficiency and high-leverage outcomes.

I. Core Technical Leadership (Experience & Skills)

Nice to Have

First-Year Outcomes

0-3 months Build trust with tech leads & engineers; full product architecture & infra deep-dive; initial reliability assessment; deliver quick-win fixes; take direct ownership as Product Tech Lead.

4-6 months Implement company-wide SLO / SLI tracking and dashboards; establish cadence of blameless postmortems; align all Tech Leads on a single reliability strategy.

7-12 months Achieve or exceed 99.99% uptime across products; significantly reduce bug leakage & P95 latency; embed reliability-first mindset across engineering; have a multi-year reliability roadmap co-authored with VP of Engineering.

Risks & No-Gos

Required Experience :

Senior IC

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full-Time

Experience : years

Vacancy : 1