Responsible for P&L of the branch
Achievement of Branch targets for retention, cross selling and new business
Retention of the Companys clients in assigned region
Leveraging on the existing clients of the Company for cross selling
Identification and conversion of leads for new business generation (corporate business) in assigned region
Handling day-to day underwriting and servicing requirements of clients on a timely basis to ensure complete customer satisfaction
Effectively managing the team that reports to him
Ensuring that all underwriting requirements of clients are met as per Company defined TATs
Effectively coordinating between client / centralised claims team to ensure timely resolution of claims
Ensuring that all operational requirements / processes are met as per Company defined TATs
Excellent knowledge of general insurance products to enable effective marketing / servicing of the same
Good knowledge of general insurance underwriting / claims management
If he has a book of business that can be brought over to the Company, it is a big plus as it will reduce the pressure on new business generation
In depth knowledge of the general insurance market in assigned region - corporates and their contacts, renewal dates, databases etc
Good relationships with most insurers in assigned region
Prior experience with insurance broking firm / insurer
Able to deal with / handle the requirements of large corporates
Proactive in handling customer needs
Multi-tasking & prioritizing
Strong interpersonal skills
Excellent communication skills
Networking & Collaborative
Abreast with technology
Branch Head • India