IT / Information Technology Support Executive

Job Summary

The IT Support Executive will be responsible for managing the company's day-to-day IT operations, ensuring seamless network connectivity, reliable system performance, and timely technical support. The role includes handling email and account management, maintaining telecom and internet infrastructure, and providing first-level IT support to all departments. The position requires a proactive, hands-on professional capable of managing multiple tasks in a fast-paced manufacturing environment where uptime and quick response are essential.

Experience : 2 - 5 years

Salary : INR 200,000 - 700,000 / year

Location : Bengaluru, India

Roles and responsibilities

• Create, manage, and maintain employee email accounts and access rights.
• Monitor and troubleshoot internet, LAN, and Wi-Fi network issues to ensure continuous connectivity.
• Coordinate with telecom and internet service providers for setup, renewals, and issue resolution.
• Install, configure, and maintain desktops, laptops, printers, and related IT peripherals.
• Maintain updated records of all IT assets and inventories, including systems, routers, SIMs, and data cards.
• Provide first-level hardware and software support to users, ensuring quick issue resolution.
• Assist with regular data backups, antivirus updates, and network security protocols.
• Support IT infrastructure setup for new projects, departments, or production facilities.
• Collaborate with internal departments to ensure smooth IT operations across all sites reports.

Mandatory Requirements

Preferred Qualifications

Skills Required

Windows Os, telecom infrastructure , Firewall Management, Wan, Network Security, Vpn Configuration, Switches, Lan, Routers, Ms Office