Specialist IS Engineer - Endpoint Management

Roles & Responsibilities :

• Support and maintain end-user computing platforms including desktops, laptops, tablets, mobile devices, printers, and virtual desktops (W365 VDI).
• Assist in the implementation and support of Modern Device Management and Unified Endpoint Management (UEM) solutions.
• Apply and maintain configuration standards and deployment methods for Windows, macOS, and iOS devices, following IS policies and compliance requirements.
• Conduct software and update testing for desktops and laptops to ensure compatibility, performance, and regulatory alignment.
• Evaluate new devices, provide data-driven feedback, and assist with compliance validation.
• Collaborate with cross-functional IT teams including Cyber Security, Network Administration, and Deskside Services for device requirements, integration, and support.
• Contribute to the development and continuous improvement of deployment tools, processes, and support models for applications and workforce services.
• Track, publish, and analyze key operational metrics to support stability, performance, and user satisfaction.
• Respond to and help resolve critical outages, technical issues, and participate in capacity planning efforts.
• Build strong working relationships with vendors, participate in beta testing and product feedback forums, and support alignment with evolving product roadmaps.
• Support the execution of strategic projects and initiatives within the endpoint management domain.

What we expect of you We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications

Basic Qualifications and Experience :

Functional Skills :

Professional Certifications :

Soft Skills :

Skills Required

Mobile Device Management, Macos, Ios