People Ops

Role : Poeple Ops

Location : Remote

The Global Mobility Associate will be responsible for administering, maintaining, and enhancing HR operations for International and Domestic Mobility Program. This includes planning, implementing, and managing day-to-day mobility activities, ensuring compliance, and providing hands-on support for all issues related to domestic and international relocation, immigration, and assignments.

1. Demonstrate expertise and provide exceptional support to employees and internal stakeholders regarding internal mobility processes, policies, and issues. Manage the end-to-end processes of the Global Mobility program, including international and domestic assignments, immigration, and relocation across countries.

2. Provide direct, hands-on support to mobile employees, as well as various internal and external stakeholders and support groups.

3. Perform administrative and functional tasks, such as creating and maintaining assignment letters, relocation offers, immigration applications, and associated files. Ensure that team members (internal and external) stay on schedule and provide updates as needed regarding their status.

4. Keep Mobility (Relocation, Immigration, Expatriate) trends up to date. Work with our Immigration Partner to support employees requiring visas and manage visa policies and relationships with external service providers.

5. Address complex cases that require escalation.

6. Develop ways to improve Mobility processes, workflows, and collaboration across departments independently. Global Mobility experience is an advantage.

7. Experience with Workday and leading collaboration tools is beneficial.

8. Demonstrate the ability to handle complex, ambiguous situations with strong judgment and critical thinking skills.

9. Exhibit excellence in executing deliverables and problem-solving skills.

Demonstrate expertise and provide exceptional support to employees and internal stakeholders in response to inquiries about internal mobility processes, policies, and issues. Manage end-to-end processes associated with the Global Mobility program, including international and domestic assignments, immigration, and relocation across countries.

This includes hands-on support for mobile employees, various internal / external stakeholders, and support groups. Perform administrative and functional tasks such as creating and maintaining assignment letters, relocation offers, and immigration applications, and manage their associated files. Ensure team members (internal and external) stay on schedule and provide updates as needed regarding their status.

Ensure Mobility (Relocation, Immigration, Expatriate) trends are current. Collaborate with our Immigration Partner to provide direct support to employees requiring visas and manage visa policies and external service provider relationships. Address complex cases requiring escalation.

Independently develop methods to improve Mobility processes, workflow, and collaboration between departments. Global Mobility experience is advantageous, as is experience with Workday and leading collaboration tools.

The ideal candidate will handle complex, ambiguous situations with sound judgment and critical thinking skills and will excel in executing deliverables and problem-solving.

Interaction level

• Daily virtual interaction, including SMEs.

Working hours : India time zone (8 : 30 AM start).

Focus on mobility and employee movement. Knowledge of global mobility and Jira Service Desk is required.